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Category Archives: Continuous improvement

How to Improve Workplace Communication and Employee Engagement by Clearly Displaying Company KPIs

Company KPIs – Show ’em off   Today we’re talking company KPIs.   Imagine you’re at home one weekend, and you’re flipping through some channels on the TV. You settle on watching a sports game, but they’re not displaying the score anywhere on the screen. You’ve been watching the game for a while, but you can’t keep […]

4 steps to Continuous Improvement in the workplace

Continuous improvement in the workplace starts with you. And then with your team, right? 1. Seek continuous improvement: Step by step Continuous improvement isn’t about setting a high pace. It’s about finding a rhythm that works for your organization. It’s about changing everyone’s mindset to a systematic way of finding better ways to do things. Above all, […]

Get feedback with simple smiley faces

  Feedback from smiley faces: Push a button!   “A smiley system for employees to rate their workdays? …aha, like a smiley machine!” This is a common reply when I explain our Celpax terminal to measure employee morale, real-time.   The Celpax is all about smiley face feedback buttons. Battery-driven, it hangs by the company exit door. When employees leave for […]

What is Six Sigma?

What is Six Sigma And Why Is It Important for Improvement?   What is Six Sigma? Six Sigma is the method that provides organizations with tools and techniques to improve the business process capability. Using this disciplined and data-driven approach helps eliminate defects in the process. The term was coined in 1986 by an engineer […]

Ideas for Improvement at Work

  Simple workplace improvement ideas   Workplace improvement ideas don’t have to cost much or take long to implement. Keep it simple and take small steps. Here’s 1 easy and effective idea: Experts often say that the key to being a good leader and colleague is being a good listener. When was the last time you spontaneously […]

Data Hypothesis testing: Is the mood higher on paydays? No, and yes

Today we’re doing some hypothesis testing:   Hypothesis testing: Is the daily mood higher on paydays? [Manufacturing]     Fact: The Mexican subsidy of Lohmann-Koester measures employee engagement on a daily basis.   Hypothesis testing: Their manufacturing workers get paid every Tuesday. Is employee engagement higher that day?   Today we’ll be doing some hypothesis testing! […]

Healthy Workplaces – European Week for Safety and Health at Work

Ready for the European Week for Safety and Health at Work?   European Week for Safety and Health at Work   What are Europe’s most frequent work-related health problems? The campaign Healthy Workplaces Lighten the Load launched this October. It wants to put a spotlight on the millions of workers who suffer from MSDs: Work-related musculoskeletal disorders. A […]

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

A Pulse Survey only works if you’re prepared to listen – and act

  Pulse survey… thinking of starting one?   There is a growing trend of employee morale being assessed frequently and in real-time, via a pulse check survey. There are numerous ways of doing this. What is a pulse survey? Some companies send questions using daily emails, use weekly mobile app surveys or use wall-mounted devices. Other organizations send a SurveyMonkey […]

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