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Category Archives: Continuous improvement

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

Get feedback with simple smiley faces

  Feedback from smiley faces: Push a button!   “A smiley system for employees to rate their workdays? …aha, like a smiley machine!” This is a common reply when I explain our Celpax device to measure employee morale, real-time.     The Celpax is a smiley machine that hangs at the exit door. When employees leave for the day […]

4 steps to Continuous Improvement in the workplace

1. Seek continuous improvement: Step by step Continuous improvement isn’t about setting a high pace. It’s about finding a rhythm that works for your organization, it’s about changing everyone’s mindset to a systematic way of finding better ways to do things. Above all, to find out how to work better as a team. What we hear from […]

1 mighty engagement question for employees: Why does the Celpax device ask employees the same question (every day)?

Engagement questions for employees A traditional survey with engagement questions for employees can help identify and break down problems that stop your teams from shining at work. And as successful leaders know, unhappy employees means you’re missing out on operational excellence, performance, innovation and revenue. The challenge most leaders face after a yearly employee survey is […]

National honesty day: How can honesty in the workplace improve employee morale?

National Honesty Day and Upward Feedback   How can honesty in the workplace improve your mood KPI? And how can the Celpax device help start these honest discussions? Honest discussions in the workplace are imperative to ensuring transparency and that you, as an employee or even as a manager are creating a workplace that creates […]

Ideas for Improvement at Work

  Simple workplace improvement ideas   Workplace improvement ideas don’t have to cost much or take long to implement. Keep it simple and take small steps. Here’s 1 easy and effective idea: Experts often say that the key to being a good leader and colleague is being a good listener. When was the last time you spontaneously […]

How others launched the Celpax device to their employees

How 8 leaders launched their Celpax device Finax put up posters on the walls of the break room so that everyone would understand what it was they were hoping to achieve. “I learnt Change Management at IKEA and thus know how important it is to create awareness within the company in order to get everyone […]

Together we can improve our work environment. By pressing green or red we will find a way!

The ideal work environment   Nissan has been measuring and improving its work environment with their Celpax device for 55 days. How’s it going? Gabriela Guzman, HR, told us a bit: Our Celpax is right beside our biometric access control terminal, to make it easy for employees to participate. Anonymously and voluntarily! Once the “warm-up” […]

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