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Category Archives: Change Management

4 steps to Continuous Improvement in the workplace

Continuous improvement in the workplace starts with you. And then with your team, right? 1. Seek continuous improvement: Step by step Continuous improvement isn’t about setting a high pace. It’s about finding a rhythm that works for your organization. It’s about changing everyone’s mindset to a systematic way of finding better ways to do things. Above all, […]

Add Employee Morale to your Weekly Balanced Scorecard

Does your company use a weekly balanced scorecard for measuring company performance? Hang on, how is our employee morale doing lately? Yup. Where is your ongoing People KPI? What has happened since your employee engagement survey last October? Between the popular branch manager that left in January, the growing unhappy bunch in the facilities department, and […]

“I had literally just joined as CEO when we went into Covid lockdown”

Today we continue looking at leadership examples: Today we’re looking at more Covid leadership examples: Meet Yann Lechelle, who got an unexpected start as he joined his 250 new colleagues. After Yann played a key role as COO in French AI start-up Snips being acquired by Sonos for $37 million, he continued to tap into his entrepreneurial […]

Transparent Leadership with daily people data

Are you on a journey towards a more transparent leadership? Meet Dirk:   Transparent Leadership   Like many other good leaders I interview, Dirk Feldhaus is modest when he speaks about his transparent leadership.   We had a chat about their 4 years of measuring employee morale on a daily basis. What have they learned? How do […]

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

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