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Tag Archives: change management

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

How others launched the Celpax device to their employees

How 8 leaders launched their Celpax device Finax put up posters on the walls of the break room so that everyone would understand what it was they were hoping to achieve. “I learnt Change Management at IKEA and thus know how important it is to create awareness within the company in order to get everyone […]

Negative work environment: “It’s been red for a while, something isn’t good“

A Negative Work Environment: Data “It’s been red for a while, something isn’t good“ The HR Director at a Swedish firm gradually saw a crisis coming, when it suddenly exploded. She knew something was up among their employees thanks to the Celpax, a device at the exit door that gives continuous employee feedback with a […]

“Let the employees bring forward suggestions on how to improve employee morale”

In our last post Rob Hurrell from Surface Technology explained how they’re transforming their metal finishing company into a fun and learning environment. “A mood device from Celpax gives us a KPI of our people and it is part of our business plan. We want to strategically change the business based on our findings and adjust trainings, […]