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Tag Archives: agile business

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

How Agile HR created an agile business – and left their crisis behind

Agile HR at an HR organization With signups from 60 countries for our device to measure employee morale, I see many companies struggle to bring their employee mood back up after a crisis. What takes other companies 10 months, took 2 months at Swedish DEK Technologies. What’s their magic? Frida Mangen, the agile HR Manager, shares her story. […]