When is the right time to talk to your people?

Share Button

A common HR practice is to use the annual employee survey as the reason for approaching their team to talk.

But is that really when your employees best need these types of conversations? Is there a way to know when it is the “right” time to walk around and talk to your people?

It’s difficult for HR to tap in to and manage the employee mood. When you do find an efficient way to do it, it means you get a whole new approach to reacting when something is ‘up’ among your workforce.

You can then adjust actions and strategies in a timely matter, when needed.

Simplicity: Press the green or red button

The Celpax hangs next to your company’s exit door. Employees answer “How Was Your Day?” by pressing green or red every day.

Today’s overall mood result is shown on the device after you press. Online you can see if your mood trend is going up or down, compare the mood this January to last year’s, check differences between offices or countries, etc.

To keep things simple we send out a weekly report which is easy to share with your coworkers.

The online reporting system where Agency Leroy will follow their results to improve company culture

Indications of when you need to talk to your people

The Daily Pulse result is an excellent base when you sit down with your people at your regular staff meetings. And it’s a splendid indicator to know when it’s getting urgent to talk to your people – if there are a lot of red pulses one day, or if you’re experiencing a red week or a downgoing trend – this means it’s the right time to talk to your people.

This way HR can align with the needs of your people and follow up in real time.

One company took action the first day of getting feedback

We have companies that have acted on their Celpax mood results the very first week they started measuring.

One manager was so shocked when seeing the employee mood results he spent the next day walking around getting insights from his people… he quickly found a pain point in their call center that was easily fixed, yet was creating a lot of dissatisfaction.

When there’s a lot of red = you need to talk to your people!

So to sum up, knowing when it is the right time to walk around and talk to your people is easy. When there’s a lot of red = you need to talk to your people!

How was your day? Press green or red

Curious? Get 1 free Celpax device to measure and improve employee mood. 

Share Button
6 Comments

Measure Workplace Morale

 

Improve with our pulse survey!

Smileys to measure employee morale real time

The Celpax – A device to measure workplace morale

1. Employees press the green OR red smiley feedback button

2. Online dashboard shows the pulse survey results

3. Talk about the green or red, discover how to improve team morale :)

Measure. Talk. Improve.

Repeat.