Employee engagement in India: Times of India features the Celpax device
Employee engagement in India
Employee engagement in India is a hot topic. Times of India featured our Celpax device to measure employee engagement as they discuss new ways that Indian companies are gauging their employee’s mood in real time:
How IT companies gauge employee engagement in India
Measuring employee engagement is no longer a once-a-year exercise.
Given the frequency of swings in employee mood, organizations are looking beyond archaic annual surveys to adopt new technological tools and short, smart employee surveys.
Real-time employee engagement
The objective behind this shift is to capture real-time employee engagement experience and make improvements.
On any given day, an employee may be happy about his/her salary, but may not be as content with the work environment. The engagement level may be high with respect to camaraderie, but the food in the cafeteria may not be up to the mark.
Although an annual survey has its own merit, it comes with a lag indicator. Technology is being increasingly used to get a sense of employee engagement on a daily basis.
A device hanging at the office exit door
Celpax is one such organization which helps measure the mood at the workplace through a simple device which is hung at the exit door with a red and a green button.
Employees can press either of the buttons to convey the total office mood.
Celpax is a Stockholm based firm which also has customers from various regions in India like Bengaluru and Chennai, and different sectors, but mostly from IT.
Do your improvement initiatives have an impact?
Rebecca Lundin, co-owner, Celpax, said,
“Companies verify if their improvement initiatives have an impact on their baseline. For instance, ‘90% pressed ‘green’ as we tested leaving fresh fruit in the kitchen yesterday’, or they see the impact of an important announcement, or social activity like when you try to boost morale at work with Waffle Fridays.”
“One Swedish company got 100% ‘red’ when a popular manager announced departure, another company plummeted to 40% ‘green’ the day of their staff party (which was mandatory outside of office hours). It’s like Google Analytics. It doesn’t tell you what the problem is with your website. But if you try fixing something, you see if it has an impact or not on the employee morale.”
“We acted even before any employee could bring it up as a concern”
Employee friendly IT companies in India
A Celpax console was deployed by Prowareness, a $20-million Dutch IT services. They are an agile consulting company with presence in Netherlands, Germany, the US and a local facility in Bengaluru, India.
“We keep the Celpax console at the reception, next to our attendance register, and while leaving people would press the green or red button depending upon how their day went. This gave us an unmatched perspective on their ‘day-to-day’ mood and since it’s a close-knit community, we also had a context behind the person’s experience,” says Abhishek Johri, agile coach, Prowareness.
The company gathers feedback from people every two weeks and acts upon them at best within 10 working days.
“We found the mood ratings going down just a day before a sprint demo. We realized it was due to last minute pressure before releasing the product. We immediately went back and brought improvement in our sprint planning and continuous integration, which resulted in an evenly distributed work throughout the sprint. The beauty was that we were able to act upon it even before any employee could bring it up as a concern,” said Johri.
Read the full story over at Times of India.
With signups from 60 countries, the Celpax device lets leaders gauge employee engagement in real time. Our data show that (meaningful) face-to-face conversations are the fastest way to improve what needs to be fixed in your work culture. Make them happen with a Mood KPI. Measure. Improve. Repeat! Try 1 for free.