An anonymous employee feedback tool   How do I get anonymous feedback from employees?   When things aren’t going great at work, it easily makes your workdays grey. But not just as a leader, the same goes for your employees. A lot of managers struggle with deciding on what steps to take to change. What […]

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]