The Ripple Effect Of Kindness   What effect do your line managers have on your teams?   A lot has been written about the effect of “bad managers” at work. We’re not gonna in to that. What happens if we instead give the spotlights to those line managers who WANT positive things at work? Those who […]

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

Need inspiration to carry out a business transformation?   Business Transformation - Using fun elements Business Transformation Goal: Realizing that top-down, micro-management, simply isn’t effective anymore, Rob Hurrell, Operations Director at Surface technology, set up a cool business transformation goal: To develop a culture based on a strong social connectedness and helpfulness. He wanted the […]