Daily Huddle Meetings   Wanna improve your huddle meetings? Our daily mood data shows that huddles are a great way to encourage daily conversations around improvements, and actions. But I’m not here to convince you that you should hold these meetings, or why. You’re probably already a believer as you see the benefit of aligning your […]

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]