Before we activate we need to make sure that:
- You chose the ideal location for your Celpax (leaving work, and low down)
- It’s hanging in that place and isn’t on your desk (we will check the signal strength between the Celpax and its transmitter)
- The test button flashes green 3 times
- You have the activation codes
A good installation will generate good data.
If you hang the Celpax in the wrong place it may not give you useful data at all… as people won’t press.
See the graph below?
- This manager took a vote from the staff and moved the Celpax from a corridor to the exit door.
- They also hung it lower down.
- They did this January 22nd. THIS result is why we ask you to please follow our instructions for where to hang it
When you’re ready to activate
- Click to email support
- Email us the activation codes for the Celpax and the transmitter, located at the back of each device.
- We will send your dashboard login to confirm that you have installed properly. It might take up to 24 hours as we manually check it with love