What are the benefits to measure employee engagement in real-time?   Real time Employee engagement measurement tools 1. Resolve issues before they escalate With an ongoing pulse check you can find out about problems when they actually occur. Not 3 months later when employee retention is a problem, or when sales and profits plummet. When your […]

Many companies measure customer satisfaction frequently. Cecilia Gannedahl, Senior advisor Communication & Change, takes a look at current trends. Metrics to measure customer satisfaction I think that it is a telling example and yet very scary. But with the knowledge we have today, we know that you can rebuild trust. When dissatisfaction grows internally it seeps […]

Tips to improve employee engagement Ready to improve employee engagement? If you’re an employer, it’s probably not news that there’s a massive problem with employees not feeling very engaged or motivated at work. Have you thought about - like really thought about - what would happen to your bottom-line if more of your employees walked in to work with more […]

Celebrating <del>25</del> 26 countries I started writing this to celebrate that we had DailyPulse signups from 25 countries. Before I got a chance to finish it, we hit 26 At Celpax, one of our values is reach. We believe in making our solution affordable to everyone, everywhere. Heck, we even decided to give the first […]

Customer satisfaction vs Employee Engagement   Your employees are the ones who can really make a difference by creating and maintaining customer satisfaction. Do you know how engaged and motivated your coworkers are today, this week or this month? There’s a fair chance your customers are more clued in than your C-suite.   Engaged employees care more […]