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Category Archives: Change Management

4 steps to Continuous Improvement in the workplace

Continuous improvement in the workplace starts with you. And then with your team, right? 1. Seek continuous improvement: Step by step Continuous improvement isn’t about setting a high pace. It’s about finding a rhythm that works for your organization. It’s about changing everyone’s mindset to a systematic way of finding better ways to do things. Above all, […]

Effective communication strategies? Use your data

Are you on a journey towards a more transparent leadership? Meet Dirk:   Transparent Leadership   Like many other good leaders I interview, Dirk Feldhaus is modest when he speaks about his transparent leadership.   We had a chat about their 4 years of measuring employee morale on a daily basis. What have they learned? How do […]

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office centre.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

Add Employee Morale to your Weekly Balanced Scorecard

Does your company use a weekly balanced scorecard for measuring company performance? Hang on, how is our employee morale doing lately? Yup. Where is your ongoing People KPI? What has happened since your employee engagement survey last October? Between the popular branch manager that left in January, the growing unhappy bunch in the facilities department and […]

Engagement in the workplace: New simple technology

Engagement in the workplace is a hot topic… Atrivity interviewed us about how simple technology is driving engagement in the workplace. Here’s a recap:   Effective HR and operational managers make it their business to gauge how their people are feeling. With an ongoing “war on talent”, managers need to consider employee happiness while empowering them to […]

Communication during organizational change: Our goal is for you to TALK with your employees

Communication during organizational change is tricky. Because most people already know what the employee mood is like at work. So what’s the problem? It’s not being talked about. Or it’s not being talked about when the managers are around. The challenge you’re facing is to go after this. To get people to open up and start talking about […]

Employee Mood Meter: One company’s experience

The mood meter in action I helped a large nationalised UK company install a series of mood meters. The organisation has 28,000 employees and the part we worked with was concerned with infrastructure planning and building. In a nondescript office block in Victoria, London, 300 people toiled in project teams to help deliver improvements for part […]

Together we can improve our work environment. By pressing green or red we will find a way!

The ideal work environment   Nissan has been measuring and improving its work environment with their Celpax device for 55 days. How’s it going? Gabriela Guzma told us a bit: Our Celpax is right beside our biometric access control terminal, to make it easy for employees to participate. Anonymously and voluntarily! Once the “warm-up” period […]

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