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Category Archives: Continuous improvement

Change Management Metrics at McDonald’s China

A few days before McDonald’s China did their SAP training their staff satisfaction was at its highest ever. Two weeks later the mood data reported a drastic change at the back office center.   “It’s a difficult sell to do change management”, says Philip Shum, Director of Change Management at McDonald’s China. “It’s not measurable”, he […]

1 mighty engagement question for employees: Why does the Celpax device ask employees the same question (every day)?

Engagement questions for employees A traditional survey with engagement questions for employees can help identify and break down problems that stop your teams from shining at work. And as successful leaders know, unhappy employees means you’re missing out on operational excellence, performance, innovation and revenue. The challenge most leaders face after a yearly employee survey is […]

4 steps to Continuous Improvement in the workplace

Continuous Improvement In the Workplace 1. Seek continuous improvement: Step by step Continuous improvement isn’t about setting a high pace. It’s about finding a rhythm that works for your organization, it’s about changing everyone’s mindset to a systematic way of finding better ways to do things. To find out how to work better as a team. What […]

Simple workplace improvement ideas

Ideas for Improvement at Work   Workplace improvement ideas don’t have to cost much or take long to implement. Keep it simple and take small steps. Here’s 1 easy and effective idea: Experts often say that the key to being a good leader and colleague is being a good listener. When was the last time you spontaneously […]

Get feedback with simple smiley faces

Simple! Feedback smiley faces   The Celpax is a smiley machine that hangs at the exit door. When employees leave for the day they answer “How was your day?” by pressing either the green or red button. After they press, they are shown how their colleagues felt at work that day. The long term results of this daily habit […]

National honesty day: How can honesty in the workplace improve employee morale?

National Honesty Day and Upward Feedback   How can honesty in the workplace improve your mood KPI? And how can the Celpax help start these honest discussions? Honest discussions in the workplace are imperative to ensuring transparency and that you, as an employee or even as a manager are creating a workplace that creates job […]

A happy face or a sad face: Why we chose 2 buttons as employee feedback

A happy face or a sad face: Employee Feedback It’s a knotty world out there. There are many initiatives designed to boost employee morale that fade away between complex rollout (we know, we used to offer one!), lack of participation and slow employee feedback loops. In 2011 we decided to simplify things by cutting through the […]

All staff meeting: I could hardly sit down, yet it was the best I attended

All staff meeting ideas Some things at work make me happier than others. I love it when companies get all their colleagues into the same room. All staff employee meetings are a great opportunity to make your company better. I love it when leaders show employees you are there for them. When they make sure you’re all on the […]

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