1. Employees press green or red to answer “How was your day?” when the shift ends
2. The online dashboard shows daily, weekly and monthly results
3. Fix something red! Check the data to see if it worked
When trying to fix problems at your workplace, how do you know that the changes you make are effective?
Unless you know how big the problem was before the problem started, it is tricky.
With Baseline Measurement, you establish a starting point.
The Celpax device always measures the same variable: How Was Your Day?
You get a baseline of how your employees feel at work.
I.e 75% press green on average.
That is your Mood KPI.
Now you can check how effective an improvement or a change initiative is.
And see how employees react:
Did the free coffee in the break room bring up the Employee Mood KPI?
Is the mood higher on the days you organize social activities?
Or All-Staff meetings?
Or yoga? Or Safety Trainings?
Check the impact of important communications, staff rotation, organization change…
“If a pulse survey is sent every Friday we’ll never know how our Mondays are.
Your last day might have been bad, but maybe not your whole week”
Scott Oremland, Zerorez Minnesota
At Celpax we jokingly say that too many managers just want to work on strategy these days.
These managers ask us for more reports. More details.
How was the mood at 2pm? And at 3pm? At 4?
They don’t get the concept, they just want reports. They fail to act.
One corporation hired a consultancy firm to do a massive leadership training. That’s great!
But meanwhile, their workers kept pressing red because “there was never any freaking toilet paper”.
See the gap?
Another manager took over a factory in receivership. Within a month, their Mood KPI climbed. Fast!
What did he change?
A worker told him:
What was the new manager doing?
Walking around and talking with people on the shop floor.
He opened up conversations about what worked (green button!), and what could be improved (red).
When we analyzed those who measure employee engagement with our Celpax, the data sent a clear message:
Which companies gets the best scores?
Those who frequently talk with their people about how they feel at work.
At all levels!
Not just the team managers.
Our users say that the Celpax sparks conversations.
It’s a neutral number that can be discussed and improve internal communications.
When there’s a lot of red, leaders talk about what causes the red, and take action to boost morale at work.
As a manager, there are a thousand things you can do to get employees to feel more satisfied at work.
But how do you know your actions are actually working?
When you introduce a change you will immediately see if it works.
Are you getting more green over time?
Or more red?
The results are available online, 24/7.
You can compare the Mood KPI between all your offices, departments, shifts, etc.
Check all the dashboard sections here.
Most companies have differences between their shifts.
Sometimes it’s related to the time when people work (“the graveyard shift”).
Sometimes it’s more about the shift manager.
Or a shift was really green because there was no manager around
To measure is to know.
What can your shift managers learn from each other?
If you launch a survey the same week you pay yearly bonuses, your questions will get a more positive result.
If you ask employees to “Rate their manager” the same week they are given new (uncomfortable) protective gear, you will get more negative results.
Are they rating the manager – or rating the BL**DY MASKS?
You need a baseline to compare to.
Here’s a presentation
Your first Celpax is free, no time limit. How you launch it, is up to you. Got more time than money? Or more money than time?
Get as little, or as much help as you need leading organizational change. Examples:
We have all sorts of organizations who measure employee engagement with the Celpax: