Some new customers ask us whether the Celpax initiative will die out after a few months.

One of our favorite companies is having a special day today as they’re celebrating 1100 days of collecting employee mood.

Congrats Zerorez Minnesota!

The cycle of Measure, Talk, Improve, Repeat, is what keep things running:

That’s 3 years of consistently listening in to how their colleagues press at the end of their work shift.

Green or red - How was your day?

Employees are then encouraged to talk about what makes them press green, and how they think the red can best be fixed in their call center, on the field, with customers, etc.

 

 

When their leadership team reviews the weekly Balanced Scorecard, the Employee Mood KPI is one the items they analyze.

“I liked the simplicity of just pressing green or red, I didn’t want a 20-question survey no one would ever fill out”, said Scott Oremland as they installed.

“It has become easier to have discussions at leadership meetings, I can say here’s the deal. Last week we had more red pulses than in the last 3 months. It’s real! We are literally hearing it and seeing it on the Celpax device.”

Read more about how Zerorez work with the Celpax here:

• How can I get my people on our score card?
• Employees come to tell me why they press red
• Employee Morale on the Balanced Scorecard – 1 year later
• Employee Retention: “We now hire for cultural fit”

 

Work hard, have fun and commitment to WOW! are some of the core values their team has in common:

Work hard, have fun and commitment to WOW! are just a couple core values our team has in common! #TeamIsFamily#WorkHardHaveFunpic.twitter.com/C91ELV1rjl

— ZEROREZ® Minnesota (@ZEROREZMinn) 14 december 2016

 

Hej! I’m Rebecca, co-owner at Celpax. We believe in creating a better society by empowering employees and leaders to create a better workplace, together. We use simple tools to help them get there. I might appear in our chat, or say aloha on twitter?