How Huawei TRIPLED their employee participation

A new HR stepped in to help improve employee morale. With just one action she tripled employee participation. This is how she did it.

When the new HR assistant at Huawei Technologies took over the responsibility for their device to improve employee morale, she was eager to bring positive change and improve their company culture.

The company had started 4 months earlier with a free Celpax device to measure employee mood.

Celpax device to measure and improve employee mood

After getting familiar with how the employee mood results are presented online, the HR realized that their participation level was somewhat lower in comparison to other companies.

“I sent an email to all our colleagues asking them to get involved in order to have a greater workplace and a higher employee mood. I presented the employee mood results so far, asked for feedback on how we could improve, and told everyone I was there for them”, she says.

“I was positively surprised by the employee feedback”

“I received SO many messages back from colleagues saying wow, this is great!“, the HR continues.

She was happy to answer them all personally and engage in conversations.

“It was interesting to hear what made them frustrated at work, to hear what makes them press the red button as they leave for the day. This knowledge will help while we work towards making the mood of our colleagues better here in Iran.”

“The goal is to take action! I want to be as practical as possible and meet more colleagues face to face to try and help solve potential problems”, the HR professional states.

HR’s email tripled their participation

Sending one simple email had a tremendous impact on Huawei’s employee participation.

“I’m now sending update emails regularly”, the HR assistant explains. “I also want to be a messenger to other departments and show that in our company we care about how our people feel”.

Since starting the regular email updates, Huawei Technologies are now busy implementing the real-time feedback in more locations.

They will soon be able to compare their employee mood between work sites and learn more about what initiatives help the most to continuously improve at work, and boost morale at work.

The HR Director, Milad Rafati, has also made sure they have a mobile app where colleagues can follow how their employee mood is evolving.

The next step after this, is of course to make sure that the employee feedback is turned into action. Improvements!

Us Celpaxers wish Milad and the colleagues at Huawei best of luck on their journey to improve their company culture even further.

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