Can't see the pulse output at the first day of the install

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Jul 11, 2017
Mishal Chowdhury wrote
I have gotten access to the dashboard, and have tested the device as well. But for some reason, I don't see the output on the dashboard. The pulse still says '0'. Are we doing something wrong? <br />
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1 Answer
Jul 11, 2017
Rebecca agent wrote

Hi Mishal,

The transmitter connects randomly to send the data to our sever. This happens aprox. 1 per hour. This is so we can group the results so employees feel anonymous as the give their feedback.

If you check back in an hour or so, you should be able to see the first results on the home page of your dashboard "Pulses this week".

We close every day at midnight, local time. After that, you'll be able to see the result under Analysis - Trends.