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Monthly Archives: January 2014

Real time customer feedback is trending – but how are your employees today?

The real time fever has hit the customer service department. What about HR? There’s a fast growing trend in the market where companies find out in real time how their customers rate the service received. Companies install big kiosks where people indicate their happiness level. These machines offer an easy way to get instant feedback […]

My Experience as a Summer intern

The very first time I heard the name “Celpax” was when I was desperately searching for an excuse to extend my time in Europe. Little did I know that one seemingly innocuous ad would mark one of the greatest learning experiences of my life. At my first meeting with the team, I was very surprised […]