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Tag Archives: customer satisfaction smileys

Customer Service Week – 7 quick and easy ideas

Ideas For Customer Service Week 2021   Customer Service Week is almost here! Looking for fun ideas..? Monday 4 until Friday 8 October is all about highlighting how important customer service is. And giving some special attention to your CS employees. Covid is still making our lives harder than we would like to. A lot of service staff have been showing […]

New ways to find out how your employees feel

A ‘feel-good meter’ Employee surveys: The results are left lying around. The follow-up is insufficient. It’s costly and time-consuming. And according to a recent survey, 1 in 2 managers feel doubtful if their employee surveys yield the results they were expecting. So what can you do instead? How about a ‘feel-good meter’? A ‘feel-good meter’ Company: Finax. Their […]