You Are Viewing

Tag Archives: call center scorecard template

Employee Morale on the Balanced Scorecard – 1 year later

Employee Morale: scorecard best practices It’s been one year since Zerorez Minnesota installed a Celpax device to improve employee mood. How’s employee morale today? We caught up with Scott! (1st and 2nd part here) “Last week has been tough and it shows in our employee mood results. We recently moved in to an office with […]

“Is your device to measure employee mood really free?” the COO asked (part 1)

“Is your device to measure employee mood really free?” One Friday we got an email saying ‘I love your concept, could we really use the Celpax device for free?’ “Oh yes!” was our answer. Here’s Scott’s 1st part of how he got his employees on his Weekly Balanced Scorecard: Zerorez Minnesota, a US company offering […]